Privacy Policy for Client Data

Your privacy is carefully protected on this site. We follow South African data privacy and security laws, including regular reviews of our practices to help safeguard your information.

Types of Data Collected

We collect personal and analytical data to provide and improve our services. This covers details provided by you and patterns from site use.

  • Contact information you enter, like name, email address, and phone number, whenever you request a service or contact us.
  • Analytical data, such as device type and browsing activity, is recorded to understand how visitors interact with our content and offerings.
  • Project-related details, including business goals and site specifics, collected via consultation forms or direct communication channels.
  • Technical information, like IP address and browser type, to support site safety and user experience improvements.

How We Use Data

All data is used solely for improving services, fulfilling requests, and maintaining a safe, secure website environment.

  • To understand your needs and tailor recommendations for effective SEO strategies.
  • To communicate about your service requests, projects, or account matters as needed.
  • To optimize and personalize your experience through site analytics and content adjustments.
  • To protect site integrity against fraud, errors, or unauthorized access attempts.

Legal Bases for Processing

We process your details following lawful grounds as defined under POPIA and related South African regulations.

Your consent, contract performance, and legitimate business interests all guide our data processing, with necessary safeguards always in place.

Data Sharing

We do not sell or rent your data. Information is only shared under specific, limited circumstances.

  • Third-party service providers receive access only when supporting core functions, such as secure cloud hosting or analytics.
  • Data is disclosed if legally required to comply with South African law, court orders, or regulatory investigations.
  • Business transfers, such as mergers or acquisitions, may involve data sharing—subject to confidentiality agreements.

Data Security

Our site uses industry-standard data encryption, access controls, and regular security audits. Staff are trained on privacy, and we promptly investigate any flagged concerns to keep your details safe and secure at all times.

Your Rights

You have clear rights regarding your information under South African and international privacy regulations.

  • Request to access or correct your personal data by contacting us any time.
  • Request deletion or restrict processing of your personal data under lawful circumstances.
  • Withdraw previously given consent for specific uses where applicable by law.
  • Request details about how your data is processed, used, and stored by our service.

Cookies & Tracking

Our site uses cookies for site function, analytics, and content effectiveness, but only stores minimal, non-invasive information. You can adjust such settings in your browser.

Cookie Policy Cookie Policy

Contact

For privacy concerns, service queries, or to exercise your data rights, please connect using the information below.

Email Address: content@lunivoraqen.sbs

Phone: +27(22)7668244

Address: 69 President Street, Johannesburg 2001 South Africa

Policy Updates

Policy changes may occur as regulations or company practices evolve. Updates will be published here with a visible date.

Last Updated: February 7, 2026